For non-emergency work orders
Simply fill out the form to the left and we will address your maintenance issue.
Emergency Maintenance Services
Emergency services are available after hours and on weekends by calling our office number:
An emergency is considered to be only those circumstances where health and safety are threatened or damage is being or has been caused to the property. Such as Fire, Flood, Uncontrollable Water, Backed Up Sewer, Electrical Problem Endangering Life or Smell of Gas.
If this is a life threatening emergency call 911 immediately.
Caring for Your Rental Home
Garbage Disposals are a frequent maintenance issue. When on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom or side of the disposal. If you hear a buzz, turn off the disposal and unplug from the wall. Place a ¾” allen wrench in the center shaft on the bottom of the disposal and twist back and forth (this un-jams the disposal) Remove any object, plug back in, turn on and test.
Plumbing Systems need care of use. DO NOT put grease down any drain and always use a strainer in the kitchen sink. NOTHING except for waste and toilet paper should ever go down the toilets. Bathtub drains and sinks can run slowly if clogged with hair, use a strainer and clear periodically. Clogged plumbing from misuse will result in tenants being charged to clear the plumbing.
Smoke Detectors/CO Detectors need to be tested on a regular basis and need to always remain in a working condition. Test with approved smoke detector spray and replace batteries when needed.
Carpet need to be shown care. Using area rugs and throw rugs in hallways can help preserve the wear of carpets in high traffic areas. Cleaning carpets on a regular basis is highly recommended. Try to prevent staining by cleaning up spills immediately. Upon move out, carpets will be professionally cleaned which will be deducted from the security deposit.
Heating Systems need to be kept clear from any personal items and clutter. Furnace filters need to be replaced in properties with forced air heat every 2-3 months while the system is being used and year-round if the A/C system uses the same duct work. Keep at least a minimum temperature of 60 degrees inside the home in the colder months especially if you are away from the property for a period of time.
Lawn Watering is important during the summer months. Lawns should be watered every other day in the heat of the Summer for about 15 minutes for each coverage area. You can decrease watering when it rains if the rain shower provides a good soaking. Watering is most effective when done in the late evening or early morning.
Yard Maintenance is the responsibility of tenant for keeping all outside areas free of garbage, debris, animal feces and any other unsightly items. Tenants are responsible for all landscaping including weeding, trimming of grass, edging of grass, pruning and trimming of shrubs and trees, application of weed control and fertilizer and making sure grass is being watered. Be sure to report any problems with the irrigation/sprinkler systems.
Exterior Faucet must be disconnected from any hoses in the Fall. Leaving a hose connected to the sillcock will cause the water line to freeze and break which can cause extensive water damage inside the house. This sort of damage would be a tenant expense.
Snow Removal must be completed on sidewalks and driveways within 24 hours of the end of the storm.